Job Description

Security Specialist

Location

This is a secure commercial building in Cupertino, CA

Work Schedule

• Shift: Overnight
• Work Days: Sunday, Monday, Thursday, Friday, Saturday

Company Benefits

• Medical, Dental & Vision Insurance
• Retirement plan

TRIDENT MISSION

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

A TRIDENT Security Specialist is usually the first impression and point of contact for our clients and a public representation of the TRIDENT brand and what we stand for. Professionalism and a customer‑centric approach while maintaining safety and security are critical to the success of this role. TRIDENT’s ability to meet its commitments to both clients and employees is directly affected by how well you perform your duties.

TRIDENT VALUES

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customers’ operational and technical goals

Demonstrating TRIDENT’s values in every action and interaction, along with effectively and consistently completing the tasks listed below, is essential for you to be successful in this role. The tasks listed below provide a basic guide to your daily duties.

We are seeking exceptional, customer‑service‑oriented, self‑motivated officers who are driven to make a difference. The ideal officer will have an extraordinary work ethic, a willingness to hold others accountable, a desire to be part of a growing team, and the ability to connect with a diverse group of employees, customers, and visitors.

Essential Duties/Tasks:

• Assist client employees, customers, and visitors with questions, directions, and general inquiries
• Respond to medical emergencies and provide basic first aid, CPR, and AED as certified
• Conduct exterior door checks to ensure doors and gates are secure and functioning properly
• Conduct exterior building checks for glass breaks, maintenance issues, or hazards
• Conduct Mobile Patrols at client campuses throughout the Santa Clara Valley
• Conduct regular inspection of all necessary equipment (including radios, bikes, and vehicles) and accessories to ensure operational condition.
• Work with other client employees at special events.
• Participate in daily briefings to receive updated information in preparation for the shift
• Observe and elevate situations involving suspicious persons or situations
• Any other duties as assigned by Trident.

Skills & Abilities:

• Self‑Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Stress Tolerance: This role requires accepting criticism and handling high‑stress situations calmly and effectively.
• Persistence: This role requires persistence in the face of obstacles.
• Initiative: This role requires a willingness to take on responsibilities and solve challenges.
• Dependability: This role requires reliability, responsibility, and the ability to fulfill obligations, along with excellent time management.
• Critical Thinking: This role requires the ability to think clearly and rationally with a set of facts and to be an active learner.
• Team Player: This role requires enthusiasm and a positive attitude to deliver high‑quality customer service.
• Interpersonal Skills: This role requires effective communication and interaction with others at all levels.

Working Environments/Physical Requirements:

• You may be required to drive a company vehicle between sites.
• This is a physical job that requires the ability to work in different environments and terrains, as well as frequent travel between client buildings and/or campuses.
• You are required to work inside and outside, regardless of weather conditions.
• You are required to sit, stand, and walk for long periods.
• Flexibility and willingness to work weekends and holidays, and overtime, when needed.

Reporting Structure & Classification:

• The Security Specialist is a full‑time hourly non‑exempt position that reports directly to the Field Supervisor.

Compensation:

• $25/hr ($26/hr after successful 90‑day performance appraisal)

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